Our Easy Admission service (ph 1300 656 604) is staffed by experienced clinicians who speak to every patient prior to their admission. They will ask for a brief history and go through a checklist of items, including what to bring, before providing an assessment of how we can best serve your needs. You can be assured that we will respect your privacy and confidentiality by not discussing your treatment plan, progress and/or history with anyone without your express permission.
On admission, you will be greeted by a member of our admissions team who will accompany you to your unit and introduce you to the clinical staff. We value your feedback and our admissions team is also available to assist you with any queries you may have during your stay with us. We can even arrange transport when it is time to go home. Our staff are committed to continually improving all aspects of our care and service for patients.
We look forward to welcoming you to Lakeside Clinic.